Frequently Asked Questions

STANDARD Shipping is 'FREE' for (domestic) USA customers via USPS First Class Mail which offers a 2-5 day delivery. 

EXPEDITED Shipping  is available for an additional $6.99 and is shipped via USPS Priority Mail which offers a 1-3 day delivery.              

INTERNATIONAL:  We do not ship international orders.

We adhere to a very strict privacy policy collecting only enough information to process you order. Any information you submit to us will be completely confidential and it will never be shared with or sold to outside parties. 

Your email and other personal information will never be given to anyone else. It is kept in our database only for future reference when you make another order. You will only be contacted for verification of your order if necessary or if there is a problem with the order. 

You can either return your order for a refund within 30 days after you receive your item. Returned items must be in the condition you received them and in the original box and/or packaging.  For example, partially used or an opened tube of cream is not eligible for a refund. Buyer is responsible for return shipping costs. 

We try to provide our customers with an easy shopping experience. Shop and surf our site for products and simply click “Add to Cart” for products you wish to buy. All the items you add to your cart will be available for you to review at any time just by clicking the “View Cart” link on the top right corner of your screen. Once you are done shopping, just click the “Proceed to checkout” or “PayPal” button. All prices on this website are in USD currency. 

Authorized Distributors: youroasisplus, oasisplus, numbcreams.

Payments are accepted through PayPal and Credit/Debit card. Creating a PayPal account is NOT necessary! 

BILLING and SHIPPING address MUST be the same! 

1. After adding items to your cart click “Check Out”. There you will enter your name, email and shipping address on the Customer Information page and then click “Continue”.

2. Please verify your shipping address is correct and choose your shipping option. Under Payment click “PayPal Checkout”. Creating a PayPal account is NOT necessary!

3. A secure PayPal checkout window will open. At the bottom click “Pay with Debit or Credit Card”. There is no need to create a PayPal account or login to an active PayPal account.

4. Confirm your billing address and enter your credit or debit card information. Then click “Continue as Guest”. Your payment will then be processed.

Please be advised: All orders over $750.00 USD require an adult signature at delivery. This policy is protecting our customers and us against fraud. 

Please do not hesitate to contact us with any questions or concerns. 

Taxes apply only to purchasers residing in the state of Idaho, including state and local sales taxes.